Help Center

How can we help? 👋

Microphone not working?

Get your audio back so you can talk to the team.

If your team can't hear you, try this out:

1. Make sure you’re unmuted

Check two places:

Inside CallBlitz: Ensure the mic icon in the bottom bar isn't “slashed”.

On your Hardware: Many headsets (Jabra, Poly, etc.) have a physical mute button or a "flip-to-mute" boom arm. Make sure your physical gear isn't the culprit!

2. Check whether you have the right microphone selected

Click the little down-pointing arrow next to the microphone icon in the bottom bar of CallBlitz

Select the correct microphone

Notion image

3. Check Chrome’s Internal Mic Settings

Paste this into your browser (Chrome only): chrome://settings/content/microphone

Ensure the correct microphone is selected in the dropdown.

Make sure https://app.callblitz.com is under the "Allowed to use your microphone" section.

If you made any changes, make sure to refresh CallBlitz

Notion image

4. Reset Site Permissions

Sometimes permissions get "stuck."

Click the little icon next to the URL.

Click Reset permission.

Refresh the page & re-join the blitz.

When the pop-up appears in the top-left, click “Allow while visiting the site”.

Notion image