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Why is My Computer Lagging When I Use CallBlitz?

Guidelines on how to check the computer’s CPU values and which apps are causing the computer to slow down.

 

Does your computer feel slower while you’re using CallBlitz?

 

We are always optimizing CallBlitz to use the least amount of computer resources possible, but a certain degree of overhead from a virtual salesfloor is unavoidable.

 

Here are some steps you can take to minimize your computer’s load:

1. Keep your number of open tabs to a minimum

  • The more tabs you have open, the higher your Central Processing Unit (CPU) usage is, making your computer slower
  • Having fewer tabs open in the background is a productivity hack for SDRs, because it can save you a lot of time not having to click around to find where you were at

2. Check which apps are using your CPU

  • For Windows:
    • Go to your computer’s task manager (Ctrl + Shift + Esc)
    • Go to the “Processes” tab
      • There you can see exactly which apps and processes are using up your CPU
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  • For Mac:
    • Open up the “Activity Monitor” window on your Mac
    • Click on “CPU”
      • The “User” CPU shows how much of your CPU is utilized by apps and processes you have opened
      • The “System” CPU shows how much of your CPU is utilized by processes that belong to your Mac
 
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  • You might have apps running in the background that you don’t need, that are using a lot of your CPU
    • The general range of CPU usage you want to stay in is between 10% and 30%
  • You might also have malware or viruses that contribute to your CPU usage

3. Check for driver updates

  • For Windows:
    • Go to Settings → Windows Updates → Check for updates
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  • For Mac:
    • Go to Apple Menu → System Settings → General (found on the sidebar) → Software Update
 
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4. Restart your computer